IT Support Officer


At FKG Group we build excellence. Excellence in our people, our services and our communities. Excellence through our commitment to providing creative yet practical solutions, to building meaningful relationships and performing beyond expectations.

An exciting and unique opportunity currently exists in our Brisbane office for an energetic and professional IT Support Officer to join our enthusiastic team on a full time, permanent basis and assist with our helpdesk enquiries for site and office-based employees.

The successful candidate will be able to work well under pressure and have a positive can-do attitude with the technical know-how to assist and maintain our existing systems.

The role includes assisting with our helpdesk ticketing system, configuration and troubleshooting of various equipment and printers and providing general assistance to the IT team to assist in the completion of key projects and day to day tasks.

To be successful, candidates will be able to demonstrate:

  • Broad experience supporting corporate IT environments
  • knowledge of the Microsoft Office Suite and exposure to Office 365
  • Windows desktop imaging and deployment
  • Network skills, i.e. TCP/IP, routing, IP subnets, DNS, DHCP
  • Excellent attention to detail
  • Microsoft, Comp TIA or ITIL certifications will be highly regarded.
  • Excellent organisational skills with the ability to prioritise activities and resources on multiple tasks and projects working in parallel
  • Demonstrated ability to lead through technical knowledge, interpersonal skills, organizational skills and professionalism.

Tertiary or vocational qualifications in IT would be highly regarded, though are not essential. This role is predominantly office based in our modern office located in the inner north suburbs of Brisbane.

The successful candidate will join a group that is committed to building our operations and developing a professional and proficient team who are committed to leading the way in our industry. FKG group are genuinely dedicated to our employee’s development and well-being and offer competitive salary packages and exciting employee benefits to enhance the employment experience.

If you would like an opportunity to be a part of a truly family oriented and professional organisation, please apply now with your cover letter and CV outlining your experience today!

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If you are looking to become a member of a team committed to performing beyond expectations speak with our Human Resource team by calling (07) 4620 0500.

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